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Refund Policy

Under our Terms of Use, any Customer has a right to return a musical product he has downloaded if he is not satisfied with the quality of the file. In this case we will provide another file to replace the bad one, or replenish the Customer's account with the relevant sum.

Any customer has a right to completely refuse sites services and to require return of his/her payment if the payment has been made by credit card. In this case total refund to the client occurs in the following cases:

  • The client filed a reasonable claim to the quality of mp3 file(s);
  • The client didnt receive qualitative service which was announced on the site.
Return of the payment doesnt take place in the following cases:
  • The client is not satisfied with download speed;
  • The client faced a problem with music player on a device other than PC;
Refunding to the bank account takes from 10 to 20 business days.

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