General
How does mp3eagle work?
Listening to music
Troubleshooting
Payments
Services & Help
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Frequently Asked Questions
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General
MP3Eagle.com is the site for music lovers. It is a music download service that brings your favorite tunes to you. It doesn’t matter what genre and style you’re into – it’s all here. You can download music from MP3Eagle within seconds. Navigation around the store is easy – enabling you to find any album or track you want quickly. More detailed information can be found on the About page. Back to top
MP3Eagle.com has nearly two and a half million songs in its database and we are adding many new albums every day. Back to top
MP3Eagle usually uploads about 400 albums every day. Our users can subscribe for the new uploads. Back to top
Because, like you, we are passionate about music.
We offer better value than most other online stores – including the top 5 digital music retailers.
Registration is free and it’s simple. All you need to do is tell us your email address and choose a password.
Downloading the music you’ve purchased is a doddle when you use  Fiesta Download Manager, which is compatible with  Windows and  MAC operating systems.
Compatibility. Files from MP3Eagle can be played on any mp3-capable device, including iPods, Zens, Zunes, RAZRs, iPhones, BlackBerrys, PDAs, and most media-enabled mobile phones. Our songs are DRM free, so you can transfer your songs to all your devices, play them on all your computers and burn them to CDs.
Security. Our payments section is fully encrypted using SSL 3.0 technology and is McAfee secure and VeriSign certified. We accept payments using VISA, MaterCard, eCheck and ECO.
Music Preview. You can preview any track you want. Just click on the speaker logo next to the track.
All Genres Catered For. In addition to the musical genres of rock, pop, jazz, blues, soul, R&B, rap, hip-hop, garage, metal etc etc etc… we offer soundtracks, audiobooks, spoken word and comedy. We are the first to have a separate department for soundtracks – just look for the film and follow the link
User-Friendly Search. Search according to genre, track title, album or artist.
Playlists. You can create your own online playlists.
Save For Later. Use this feature to save your favorite tracks on the site that you don’t yet want to purchase.
Customer Support. Providing you with an excellent service is our number one priority. Every enquiry we receive is allocated a reference number so that we can easily see the history of your request. In the unlikely event that you are not satisfied with the handling of an issue, please send an e-mail to the administration. Back to top
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How does MP3Eagle work?
So you’d like to give us a try? First, you’ll need to register, and it couldn’t be easier! You will be asked to provide a valid email address and then you’ll need to choose a password. Registration is free. Back to top
We appreciate that many people prefer to “try before they buy”. So, once you’ve registered, check your email and follow the link in the message (if your email is missing, check your junk mail folder). You will be redirected to the page telling you that now you have enough money on your account to download couple of tracks. If you’re not happy with how the site works, then there is no obligation whatsoever to continue. But, of course, we’re sure you’ll love MP3Eagle and we hope that you’ll stay. Back to top
If you haven’t heard a song before, or if you’re not sure about whether a song is the one you think it is, you can listen to a preview. Back to top
If you chose to preview a song, perhaps now you want to buy it? After you click “Download track” you will be notified that the song has been deducted from your credit. The song will be sent to your Downloads page.
We recommend you using Fiesta Download Manager. This free program was created to make your MP3Eagle journey much more enjoyable. You can navigate around the site using this Manager and downloading all your purchased songs in one go can be done with just one click. You can specify where songs are to be stored on your computer, which means that your songs can be automatically included in your media player’s library if your media player supports folder monitoring.
Whether you use the Fiesta Download Manager or not, you can always access your recently purchased songs by following the "Downloads" link at the top right-hand side of the page (next to your account name).
You’ll see all the tracks you’ve ordered in the last 48 hours, grouped by album. Click the “download track” buttons to download.
The 48 hour period allows you enough time to purchase your songs on one computer and then download them somewhere else. In addition, you can download your songs as many times as you want within the 48 hour period. However, when the 48-hour download period expires, your tracks are deleted from the page and, if you still want to download them, you’ll need to order and purchase them again.
IMPORTANT! All purchased files are only available for download for 48hours, after which they expire. You will have to purchase these files again if you do not download within this time limit. This holds true whether you download directly from the site, use Fiesta Download Manager or use a third-party download manager.
*Most of our tracks are of very high sound quality (in any case, the bitrate of a track and its cost is displayed for you).
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If you want to continue using MP3Eagle after your trial download, you will need to add credit to your account. Click the “Refill balance” button in the top right-hand corner of the page.
Adding money is easy, safe and fast. You will be asked to choose your payment method - Visa, MasterCard, eCheck or ECO. Then you can choose a payment amount from the list or purchase a subscription instead. Subscriptions can be for 6 months, for a year or a for a Lifetime and music downloads are unlimited during the term of your subscription. Complete the form and press “Confirm payment” to complete crediting your account. Back to top
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Listening to music
So you’ve installed Fiesta Download Manager, credited your account, browsed MP3Eagle fast choice of music, found the music you love, downloaded it and now you want to listen to it. Following are some questions you might be asking...
Yes, they are. Audiobooks, soundtracks, and spoken word files are DRM-free too. Back to top
Yes, you can play your songs on your Windows PC, MAC, xBox, Playstation, iPod, Zen, Zune, RAZR, iPhone, BlackBerry, PDA, and most media-enabled mobile phones. Back to top
Yes, you can easily burn any of our music files to CD. Back to top
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Troubleshooting
If you have a problem or question, you can send a message to Customer Servicess at any time. Your Enquiry will be allocated an ID number. So if you don’t get an answer at your registered e-mail address within 24 hours, you can write to the site administration with the Enquiry ID. Before sending us a question, please check our Frequently Asked Questions to see if it has already been answered.
a. Make sure you have typed your details correctly.
b. Is CAPS LOCK enabled? Passwords are case sensitive.
If the problem persists, follow the “Forgot your password?“ link and complete the form. If you still are unable to log in after this then please contact Customer Service. Back to top
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Payments
A single-track normally costs 30 cents. Prices sometimes vary depending on the popularity of certain song. Back to top
All payments on MP3Eagle are made through Visa, MasterCard, eCheck or ECO. We do not save your secure data on our site. Back to top
Your account remains in credit until you decide to spend it! If you have purchased a subscription you can download as many songs as you want until your subscription has expired. Back to top
When you credit your account you agree to use that credit on MP3Eagle’s services. For more information on our refund policy please see our refund page. If you have any further questions regarding this or you want to us to refund your payment, please contact Customer Service. Back to top
Please contact Customer Service and provide full details of the payment you made. We will do our best to resolve your problem. Back to top
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Services & Help
In order to keep our service running at acceptable speeds for all our customers we limit downloads to 500 tracks per 24 hour period. Back to top
If you find that the quality of a download is not as you expect or a file is corrupt please first try to download the file again. If the problem persists, the site Administration will refund the cost of the damaged material and replace that item on the site. This warranty does not apply to damage caused by the user. Back to top
As soon as you find the music you want, tick the check boxes corresponding to the appropriate content and click the “Download Selected” button at the bottom of the page. The files that you choose can be found on the Downloads page or you can use the Fiesta Download Manager to download all your tracks with one click. You can download your purchases within 48 hours. When this period expires the selected items are deleted from your list and you will have to order and purchase the items again. Back to top
We recommend using Fiesta Download Manager. The program is free. You can navigate around the site using this Manager and download all your purchased songs with just one click. You can specify where songs are to be stored on your computer, which means that your songs can be automatically included in your media player’s library if your media player supports folder monitoring. Using the manager will help if there are problems such as a computer crash or loss of internet service. Back to top
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